Furniture & Bedding Superstore

Dear Gareth

I just wanted to drop you a quick line to say thank you, yet again both you and Mark have done a fantastic job in planning and co-ordinating what will be my last ever sale, as Debbie and I get ready to start a new phase in our life.

As you are well aware after over 40 years in the business we had decided to retire, and I must say that I had no hesitation in picking up the phone to ask you and Mark help me run the biggest and most important sale in our company history. In the past as you know I have tried all the major players in the sales industry and even had a go at doing it myself but realised that when you want a job doing to the highest standards delivering top results you need to have the best people around you to help.

And it goes without saying that yet again you have delivered exactly what you promised, a marketing plan that delivered with the opening day being a record breaker in every way.

The queue was huge, and the sales were miles ahead of anything we had ever achieved before and that was just the start. With Mark’s professional drive and passion never flagging he ensured that we all kept motivated and focussed while he steered us through the process of not only clearing my stock and warehouse, but ensuring we had an order book bursting at the seams.

As you are aware Mark came highly recommended to me from fellow Minerva members a few years back, and has worked with us previously. And I would just like to say that I have no hesitation in recommending him to any retailer looking to run an event of this type in the future. He comes into your store on day one and within no time at all it seems like he has worked for you for years, helping remerchandise the layout, co-ordinating pricing and advertising and becoming one of the top salesmen in the team.

What more can you ask for, we have ended our retailing careers on a real high, record sales, a bursting order book and the clearest warehouse ever.

Thanking you for all you help and support over the years. With my best wishes

Andy Burgess

Managing Director